Q: What areas do you serve?
A: We proudly serve the greater Seattle metropolitan area, including neighborhoods throughout the city and surrounding regions. Whether you’re located in the heart of downtown or a bit farther out, we are here to meet your cleaning needs.
Q: What types of cleaning services do you offer?
A: We specialize in residential cleaning, Airbnb turnover cleaning, and cleaning services for churches and community centers. Our offerings include weekly, biweekly, or one-time cleaning, as well as deep cleaning services for thorough, detailed care.
Q: How can I schedule a cleaning?
A: You can schedule a cleaning directly through our website or by giving us a call at (206) 278-3451. Our team is happy to accommodate your preferred timing and any special requests.
Q: Do I need to be home for the cleaning service?
A: It’s entirely up to you! You can choose to be home during the cleaning, or if you prefer, you can leave us to do our work while you go about your day. We ensure your space is treated with the utmost care and respect.
Q: What cleaning products do you use?
A: We use eco-friendly cleaning products that are safe for your home and the environment. However, if you prefer us to use your own cleaning products, we are happy to accommodate that as well.
Q: How do you handle last-minute cleaning requests?
A: We understand that sometimes cleaning needs arise unexpectedly. We offer flexible scheduling and can accommodate last-minute cleaning requests, even on weekends or holidays.
Q: Can I book a cleaning for a special event or occasion?
A: Absolutely! Whether you’re hosting a party, family gathering, or just need a space spruced up for a special occasion, we’re here to make your home or property shine.
Q: What payment methods do you accept?
A: We accept a variety of payment methods for your convenience:
• Cash
• Zelle
• Venmo
• CashApp
• Apple Cash
• PayPal
• Credit/Debit Cards
Q: Can I request a specific cleaner for my home?
A: We understand the importance of trust and consistency. While we can’t always guarantee the same cleaner every time, we strive to accommodate special requests when possible. Let us know your preferences when booking your service!
Q: How long will the cleaning take?
A: The duration of a cleaning depends on the size and condition of your home or property. Typically, residential cleanings take between 1 to 3 hours. Deep cleaning may take longer. We can give you a more accurate estimate based on your specific needs when you book your service.
Q: Are you insured?
A: Yes, Golden Brooms Cleaning is fully insured. Our team is trained to work carefully and efficiently, but should any accidents occur, we are covered for your peace of mind.
Q: Do I need to provide cleaning supplies?
A: We provide all the necessary cleaning supplies for every service, and we use eco-friendly products to ensure a safe and healthy home. If you prefer us to use your products, just let us know when booking.
